It could be a scenario that the PST file is corrupted and that's the reason you're encountering an Outlook error message cannot connect to the server. Tip 2: Repair A Profile Using Outlook File Repair Tool Step3 Choose the account from the dialog box, remove the existing account, and re-enter your correct account credentials. Step2 Now, go to "File">" Info"> Account and Social Network Settings">" Account settings". Follow the below steps for validating your account credential in Outlook. Click OK.Tip 1: Make Sure Your Account Credentials or Exchange Server Name Are CorrectĮnsure that your account details or exchange server name are correct, or otherwise the Outlook cannot connect to server problem will occur when you run this software. Select Windows authentication, click ADVANCED SETTINGS, select ENABLE KERNEL-MODE AUTHENTICATION. Set status DISABLED for Anonymous authentication.ħ. Locate virtual directories for Autodiscover and EWS (Exchange Web Services) under default website.Ħ. Here are the steps I had to perform to fix this issue.ģ. The irony in all this, I had run into a similar issue with Exchange 2007 several years earlier. Reading two different articles one from TechNet: After Migration to Exchange 2013 – Credential user keep prompting on Outlook 2010 SP1 and Microsoft KB Article: Users of Exchange Server 2013 or Exchange Online can’t open public folders or shared mailboxes on an Exchange 2010 or Exchange 2007 server, I had tried different solutions ranging from changing authentication protocol to NTLM to Kernel-Mode Authentication for RPC and other virtual directories. These prompts had appeared during the opening of Outlook, Lync and intermittently thereafter. As I started to move accounts over employees begun receiving prompts to enter their credentials for Outlook 2010/2013 and sometimes Lync 2013. Recently, I had started migration of mailboxes to Microsoft Exchange 2013 CU1.
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